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Shipping & Returns
Returns Policy
You may return your “Anti Grabbity” package, unopened and undamaged within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many 
cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
We can ship to virtually any address in the world .

When you place an order, shipping will be calculated based on the method you choose and the weight of your parcel. Each metre weighs 0.17kg
If you want to know how much it will cost please use the Australia Post Calculator.

My order has gone missing, what now?
All packages posted have tracking, and while we are not in control of what happens after the delivery company has picked it up,
we will do our best to locate it for you.  We also ask that you assist  us in any way you can your end if you are not in Australia.
If the parcel is totally MIA after we’ve both made an effort to locate it then we are happy to send you another one.
We want happy customers.

Whoops, I had the wrong address in my PayPal account.
Doh! This totally sucks but there is no way we can know this is not your correct address.
First things first.. change your address in Paypal.
Secondly, we are sorry but we can’t send you another one for free , but really feel your pain.
However, our parcels have a return address and if/’when the original one arrives back safely to us we will refund the total amount straight away.